Hp windows 7 usb ports not working

The device does not work : Leave the device connected and continue to the next step. If the USB device came with software, and it was not previously installed, install the software now, following the manufacturer provided instructions. After installing manufacturer software, reconnect the USB device that was having problems and test it to see if it works.

The device should now work properly. If problems persist, continue to the next step. Microsoft Fix it : Microsoft provides a web-based automatic diagnostic and repair application. Then follow the on-screen instructions. If the device still does not work, go to the next step. Windows Update : Running Windows Update will check for operating system updates required for your computer.

Go to Windows Update in English and follow the on-screen steps to check for updates, and opt in on all recommended and optional driver updates. Microsoft System Restore : If the USB device was previously working, and then subsequently became unusable, try using Microsoft System Restore to go back to a time prior to when the device failed.

Follow the steps below, depending on how the device is listed in the Device Manager:. Click Start , and then type Device Manager into the Search field.

Unknown Device : A driver is not installed or was not set up correctly Such as, when a USB device was removed while Windows was still setting it up as newly found hardware. To correct this problem, uninstall and reinstall the driver for the device, as follows:. Right-click "Unknown Device", and select Uninstall. The Confirm Device Uninstall window opens. Click the box next to Delete the driver software for this device. Then click OK. To correct this problem:.

Device Name is shown : USB ports and basic plug-and-play are working properly. There is a physical problem with the device or there is an issue with the device drivers. One of the following steps might resolve the problem:.

Restart the computer and try plugging in the USB device again. Disconnect the USB device, uninstall the device's software if any , and then reinstall the software.

With the device connected, right-click the name of the device in Device Manager and select Uninstall. After the name of the device is removed, unplug the device and restart the computer. Device is not listed : If the device is not listed at all, go to the next step. Double-click Universal Serial Bus Controllers to expand the list. Figure : Uninstall selection in the Device Manager window. If the USB device that is having problems came with software and it was not previously installed, install the software now, following the manufacturer provided instructions.

If you have HP Client Security Manager on your computer, make the following change to the security settings. USB device not detected by Windows 7 no device name in Device Manager - Possible power requirement issue Unplug the device and perform the following steps until the device is detected:.

Plug in the device and wait 5 seconds. If the device is not recognized, unplug it and go to the next step. Select your model. How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Notice: : The information in this document, including products and software versions, is current as of the release date. The document is subject to change without notice. The USB ports on the dock station do not work while the computer is docked.

This is caused by a disconnection between the Thunderbolt software and the dock station. The information in this document applies to the following:. To resolve the issue, perform the following options:. Option 1: If Connection Status settings not connected Disabled :. Click Start Locate and open the Thunderbolt Software application.

Click on Not Connected. Locate Select the devices you wish to connect. Select Always Connect from the drop down menu. Please try the steps recommended below.

Open Device Manager. Turn off the Allow the computer to turn off this device to save power option, and click OK button. This includes hubs, thumb drives, printers, and cameras. In Windows, search for and open Device Manager. The Device Manager window opens. Double-click Universal Serial Bus Controllers to expand the list. Click OK to confirm. Close Device Manager and restart the computer. If the USB device that is having problems came with software and it was not previously installed, install the software now, following the manufacturer instructions.

Reconnect the USB device that was having problems and test it to see if it works. Now find and expand Universal Serial Bus controllers. Now right click on USB drivers and click Uninstall. Do for all USB drivers one by one. Now Restart your PC. Right-click on the battery icon and click Power Options. Click Change plan settings.

Now click Change advanced power settings. Find and expand USB settings. Link to contact HP. If the solution provided worked for you, please mark accepted solution for this post. Let me know if this works!

Have a great day ahead! MrRobot, thank you soooooo much for replying! I made no changes to any hardware or software on my PC prior to this event happening except, there was a critical update from Microsoft that appears to have begun the "breakdown" because, as I stated in my original post, when I did a system restore prior to that install, everything worked beautifully.

Yet unfortunately, after I did that system restore, that system restore point vanished. Just General, Driver, Details, and Events. It didn't Now, you are the Pro here, and I am MOST grateful for your assistance here, but I don't agree it's a hardware issue for the following reasons: 1 I was able to regain all functionality when I did the system restore.

If it were a hardware issue, I'm pretty sure that would not have happened 2 Dysfunctionality returned when I installed the Intel Chipset Installation and Driver Utility v. I attach a photo of what it looks like now, and of what it looked like when I got the USB ports back to functioning with that system restore I did After system restore that restored functionality Now, in dysfunction mode Author: Camilla Mo.

How do I fix my USB ports not working? Restart the computer. Inspect the USB port. Use a different USB cable. Check the USB contr How do I reset my USB ports? Find the target USB controller and right-click on it. Click Disable. Right-click on it and cl How do I test if my USB ports are working? The easiest method is to connect a USB drive to your computer using that USB port to see whether your computer can recognize the device successfully.

Why has my USB port stopped working? Here's How to Fix It